Contact Centre Advisor (Temporary)

We are currently seeking a customer service/contact centre operator for a role based in the central Stockport area. This role has a strong administrational/data entry focus, as well as some telephony duties.

This is a full-time posisiton with an immediate start available. At present the contract is anticipated to last until August time. Working hours are Monday to Friday, (Apply online only). We will also consider alternative working patterns, such as (Apply online only) or (Apply online only).

Duties and Responsibilities

• Handling customer queries by telephone as well as emails and portals.
• Data entry and updating the work log.
• Managing bookings and responding to email queries.
• All other administrational tasks as required.

Candidate Specification

• Confident, clear telephone manner with excellent communication and interpersonal skills.
• Excellent data entry and computer skills.
• Attention to detail.
• Confidence to work well in a fast-paced environment.

Previous experience in a customer facing role (such as within retail, hospitality or similar where you have provided customer-support) is a strong advantage. Full, ongoing training and support is provided.

Job Types: Temporary