Networking Support Engineer

We're Hiring: Experienced Network Support Engineer

📍 Basildon, Essex (Modern new HQ)

🏠 Hybrid working available following successful probation

💰 Competitive salary + KPI bonus

🚗 Full UK driving licence required

Are you an experienced Network Engineer looking for your next challenge within a mature MSP?

The KJL Group is seeking a talented Network Support Engineer to join our expanding networking team. Supporting clients across a number of sectors including automotive, education, finance, construction and retail, you'll work with a wide range of technologies and environments, helping organisations remain connected, operational and most importantly, Secure.

This role is ideally suited to a qualified and experienced Network Engineer with a minimum of five years' hands-on experience supporting and managing business network infrastructures. The successful candidate will enjoy working within a dynamic MSP environment, supporting a diverse range of clients, technologies, and projects, rather than being limited to a single in-house IT estate. Strong problem-solving skills, a customer-focused approach, and a genuine passion for networking technologies are essential.

Key Responsibilities

• Design, support and troubleshoot LAN, WAN and Wi-Fi environments
• Configure and maintain FortiGate firewalls and security solutions
• Support Cisco switching and routing infrastructures
• Manage VPN connectivity and site-to-site communications
• Deliver network upgrades, migrations and infrastructure projects
• Investigate and resolve complex network performance issues
• Produce and maintain technical documentation
• Work closely with our service desk, projects and cyber security teams

Essential Skills & Experience

✅ Minimum 5 years' experience in a Network Engineer or Network Support role

✅ Strong understanding of:

• Routing & Switching
• VLANs
• VPN Technologies
• TCP/IP Networking
• Network Security
• Wireless Networking

✅ Experience supporting:

• Cisco infrastructure
• Fortinet solutions
• Multi-site business environments
  

Desirable Certifications

⭐ Cisco CCNA / CCNP

⭐ Fortinet NSE / FCP Certifications

⭐ Microsoft Azure Networking

⭐ Cyber Security qualifications

Why Join the KJL Group?

• Established technology business trading for almost 30 years
• ISO 9001, ISO 14001 and ISO 27001 accredited
• Exposure to enterprise and multi-site client environments
• Opportunity to work with modern networking and cyber security technologies
• Ongoing training and certification support
• Strong team culture and excellent staff retention
• Private healthcare, mobile phone allowance, home internet allowance, free parking and EV charging